Our in-house data and support teams are committed to every client’s seamless onboarding and ongoing success. Experienced in handling the most complex data sets and analytical challenges, we empower our clients with rich analytics and actionable insights via the Caissa Platform.
We collect, cleanse, and onboard a comprehensive set of historical portfolio accounting and transparency data, whether structured or unstructured, often going as far back as the inception of our clients’ portfolios. We help clients onboard descriptive information, liquidity terms, and performance data ensuring a complete and total transition onto the Caissa Platform. We interface with any relevant third parties such as administrators, service providers, and external managers to ensure smooth onboarding and ongoing efficiency.
Once our clients’ portfolios are fully migrated onto the platform, we don’t stop there. Our team maintains our clients’ portfolios via secure and automated data feeds from custodians, administrators, and third party or internal accounting systems and data warehouses. Portfolio compositions and transactions are kept up-to-date and reconciled with data sources. Outliers and discrepancies are flagged and resolved upon investigation. We partner with our clients to support their growth, establishing new portfolios any time, regardless of the complexity of the ownership structure.
Our data team digitizes, harmonizes, and uploads investment transparency information on an ongoing basis. We handle a wide range of mediums and granularity through which information is communicated.
Our team is readily available for scheduled and ad hoc training as often as necessary. We also provide our clients with supporting documentation and user manuals. We conduct weekly live webinars pertaining to specific features in the platform. Whether a new employee joins your team and needs to get up to speed on the platform, or you just need a Caissa Platform refresher, we are available to help.